Scratched Lenses are forever, but dirty lenses can be cleaned.

You will be impressed by the difference and eye-opening clarity of your sunglasses. Be sure to follow these simple steps and avoid the common mistakes.

Take care, don’t take short cuts.
Lenses are coated with highly engineered coatings, some are even metallic. Care must be taken or you can permanently scratch them.
For your convenience, we have put together recommendations for you.

•Do not use your shirt to clean your glasses.
•Do not use a paper towel
•Do not use Windex or glass cleaners
•Do not use household cleaners
•Do not use dish soap
•Do not use rubbing alcohol
•Do not leave your glasses dirty for too long
•Do not touch your lenses, (please handle by the frame edges)

• DO keep your glasses covered / protected when not wearing them, preferably in a microfiber pouch. (we provide one with every pair). Contact us for a free pouch if you need one at nouvellechicane.com
• DO begin the cleaning process by submerging the glasses in clean warm water to loosen the dirt and oils

• DO  run water over the lenses and assess the condition. make sure all dirt, dust and grit is no longer on the lens. rinse further if not.
• DO let lenses air and drip dry
• DO use a moist clean microfiber cloth to clean the lenses
• DO moisten the cloth slightly with steam or small amount of water. a very soft cotton cloth with no silk screen or paint may be used, but microfiber is preferred.
• DO use light circular motions to polish the lenses. If you see grit or dust, use running water to dislodge.
• DO clean your cloths, do not use cleaners above under “do not”. Clean your cloth thoroughly with warm water or these damaging chemicals will get on your lenses.
• DO dilute micellar water may be used to remove more stubborn or smeared oils
• DO use very light pressure only to push off the oils and dirt.
• CONSIDER a clean q-tip can be used to locally clean areas hard to get to. use low pressure only, change for a new q-tip frequently.
• CONSIDER use low concentration isopropyl alcohol may also be used. dilute with 50% de-ionized water. Take care not to touch your frames with the alcohol as it may discolor them. test carefully first in an inconspicuous area.
• DO for the final rinse use de-ionized water when possible to reduce mineral.
• DO remember always use the least power possible for the job. If water works, use water only. then try micellar water, finally alcohol. Always keep your cloths clean.

“What do I do, if they are really scratched?” It’s not the end of the world, we can help. This is a great opportunity to switch up your lens colors and look into the latest technology in eye protection.

Many good optical shops can replace your lenses or arrange an external lab to replace your lenses. They may even be able to polish away superficial abrasions.

If you cannot get to your local Nouvelle Chicane retailer, contact us through our website and we can arrange an alternative.

We suggest the following location for lens replacement

1. Cohen’s Fashion Optical.
2. Rochester Optical.
3. Your local optician

We hoped this worked for you. If it did not, send us a photo of your problem lenses and we can provide help, remotely. We can provide advice and next steps to get you and your favorite frames back on track.  If you have Nouvelle Chicane frames we can proved lenses replacements per standard warranty policy. Discounted pricing is also available.  You may even chose to upgrade your lenses with one of our latest gradient combinations.